Conversational Spanish for Medical Front Office Professionals Certificate (Online)

Hours: 16 / Access Length: 6 Months / Delivery: Online, Mentor Supported
Online Hours: 16
Retail Price: $174.00

Course Overview:

Interacting with Spanish-speaking patients may arise frequently in a Medical Front Office position. In a medical career, lacking basic knowledge of the Spanish Language can be inefficient and dangerous. Saving someone’s life is difficult when you don’t understand what they are saying. Taking this course will boost your communication skills in the workplace, as well as make you more comfortable and productive.

Spanish for the Medical Front Office is a self-paced, online occupational Spanish conversation course that solves the problems of miscommunication. Students will learn basic reception terms to greet their patients, as well as insurance and general medical terminology.  

This Spanish course will teach medical front office professionals:

• How to ask for a patient’s information to fill out a form
• Crucial phrases that express the patient’s physical state
• How to learn a patient’s medical history and obtain insurance information

Students will build their workplace Spanish vocabulary and conversation skills by learning with pictures, native-pronunciations, readings, and quizzes, as well as cultural tidbits along the way.

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Recertification Credits: This course is eligible for 10 CE credits through the American Medical Certification Association (AMCA) and 8 CE credits through the National Healthcareer Association (NHA).

Course Mentor

Tara Bradley Williams

Lead Instructional Designer & Spanish Educator

Tara is the instructional designer for all course curricula and learning materials. With over 25 years of Spanish and ELL (English Language Learner) teaching experience across high school, community college, and corporate training environments, she brings deep pedagogical expertise to the program. Tara holds a BA in Spanish and Sociology from St. Norbert College and an MA in Adult Education from the University of Denver, complemented by studies at the Universidad de Ortega y Gasset in Toledo, Spain, and extensive travel throughout Latin America.

Course Outline:

Students will learn the most common words and phrases in the following Learning Units:

Spanish Fundamentals:

• Introduction
• Greetings
• More Greetings
• More Conversational Phrases
• Survival Words
• Numbers 0-9
• Numbers 10-1000
• Colors
• Directions
• Places
• Questions
• Time
• Months & Seasons
• Days of the Week and Date
• Family
• Personal Characteristics
• Likes and Dislikes

Spanish for the Medical Front Office:

• Introduction
• Receptions
• Registration
• Places
• Insurance Terms and Vocabulary
• Job Titles and People
• Medical History
• Specific Questions
• Emergencies & Common Injuries
• Parts of the Body
• Internal Organs

All necessary materials are included.

System Requirements:

Internet Connectivity Requirements:

• Cable, Fiber, DSL, or LEO Satellite (i.e. Starlink) internet with speeds of at least 10mb/sec download and 5mb/sec upload are recommended for the best experience.

NOTE: While cellular hotspots may allow access to our courses, users may experience connectivity issues by trying to access our learning management system.  This is due to the potential high download and upload latency of cellular connections.   Therefore, it is not recommended that students use a cellular hotspot as their primary way of accessing their courses.

Hardware Requirements:

• CPU: 1 GHz or higher
• RAM: 4 GB or higher
• Resolution: 1280 x 720 or higher.  1920x1080 resolution is recommended for the best experience.
• Speakers / Headphones
• Microphone for Webinar or Live Online sessions.

Operating System Requirements:

• Windows 7 or higher.
• Mac OSX 10 or higher.
• Latest Chrome OS
• Latest Linux Distributions
  

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web Browser Requirements:

• Latest Google Chrome is recommended for the best experience.
• Latest Mozilla FireFox
• Latest Microsoft Edge
• Latest Apple Safari

Basic Software Requirements (These are recommendations of software to use):

• Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
• PDF reader program (Adobe Reader, FoxIt)
• Courses may require other software that is described in the above course outline.